AI agent for SMEs

An AI agent for SMEs that gives your team hours back.

It takes on one repetitive task, with no IT project. A first agent ships in about a week, from €2,500. We start with a single process, the one that costs you the most. If AI adds nothing there, I tell you so.

Concrete use-cases

Three ways to use AI in a small business.

Assistants that each handle one specific task, every day. We pick together the one that gives your team the most hours back.

Customer service

Answer instantly

An assistant that answers your customers' common questions right away, from your own information: hours, lead times, pricing, order tracking, FAQ. Your team only handles the cases that truly matter.

  • Instant answers, day and night
  • Grounded in your own information
  • Hands over to a human when needed
  • On your site, email or chat
Saves

the hours spent answering the same basic questions over and over.

Discuss it
Highest return

Sales

Qualify & follow up

An assistant that sorts and qualifies your inbound requests, drafts the reply and follows up with prospects at the right time. Your salespeople spend their time selling, not sorting.

  • Every request qualified automatically
  • First message and follow-ups drafted
  • Prioritises the hottest requests
  • Plugs into your CRM or inbox
Saves

the leads lost to missed follow-ups and the time spent sorting requests.

Discuss it

Internal ops

Your documents, on demand

An assistant that answers your team's questions from your own documents and procedures: manuals, standard contracts, processes, history. No more hunting for the right file for ten minutes.

  • Answers from your internal documents
  • Cites the source of every answer
  • Available to the whole team, simply
  • Data siloed, access controlled
Saves

the time lost finding information, and the onboarding of new joiners.

Discuss it

We don't do all three at once. One process first, done well. We extend afterwards if the results justify it.

How to start

One process, one week, one result.

Rather than transforming everything at once, we target one specific pain point. A useful agent ships, the time saved is measured, and you decide what comes next.

01

We pick ONE process

In 30 minutes, we spot the heaviest repetitive task for your team. Just one to start.

02

A sprint from €2,500

A first agent, scoped, built and shipped. You test without a heavy commitment.

03

We measure time saved

You put it in your team's hands right away. The benefit shows from the first days of real use.

04

We extend if it's worth it

A second process, an integration with your CRM, ongoing monthly support on a quoted basis. You decide, at your own pace.

Trust & data

Your data stays with you.

Concrete answers about data security: what I commit to, and what I never do.

01

GDPR & EU hosting

Your data stays in Europe, limited to the strict minimum. Nothing is resold, nothing is reused for other purposes.

02

The agent is yours

Code, admin access, clear documentation. Transferable whenever you want, with no proprietary lock-in.

03

One human contact

You talk to the person who scopes, builds and trains your team. NDA signed on request.

04

Calm maintenance

Evolutions and support via a monthly plan, quoted to your needs. You're never left alone with the tool once it's delivered.

FAQ

The questions an SME asks.

Isn't AI too complex for my small business?

No. You need neither an IT department nor in-house technical skills. You describe the need in plain business terms, I handle the technical side, and you get a tool that is simple to use day to day. We start with a single process so adoption stays straightforward.

Isn't it too expensive for a small company?

A first agent on one focused process starts from €2,500 with the automation sprint format. We measure the time saved, then extend only if the results justify it.

What happens to my data and my customers' data?

It stays yours. The agent only accesses the data it strictly needs, what is processed is documented, and nothing is resold or reused for other purposes. You keep full control.

Will an AI agent replace my staff?

No. The agent takes on the repetitive tasks: answering common questions, sorting, qualifying, drafting a first version. Your team keeps what needs human judgment: relationships, complex cases, decisions.

How long before I see results?

On a well-chosen first process, a useful agent ships in about a week. The time saved shows from the first days of real use, and we adjust based on field feedback.

Who owns the agent once it's delivered?

Yours. Everything is transferable if you want to hand maintenance to someone else tomorrow. Evolutions can run through a monthly support plan, at your own pace.

Got a process in mind? Let's talk.

Describe the task that takes the most of your team's time. I'll reply with an opinion and a quote, with no commitment.

Book a call Direct email

An AI agent for SMEs is a software assistant that takes on one specific, repetitive task in your business, to give your team hours back, with no IT project. Mathieu Haye, a freelance developer specialised in AI and automation based in Paris, designs these agents for small and mid-size businesses. The method: one well-chosen process, an agent shipped in about a week, time saved measured. We extend afterwards, only if the results justify it. For a broader view of the capabilities, see the AI agent developer page; to situate your company, the AI maturity grid gives you a starting point, with no commitment.

To go further: book a scoping call, describe your need to my AI agent, assess your AI maturity, or explore the neighbouring services: AI agent developer, n8n automation, AI freelance, custom CRM, custom web app. You can also check whether your site is visible to AI or read the journal.

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